- If I were to buy the Eagnas 10 and 2 badminton clamps, can you substitute the Free reel of tennis string with badminton string instead?
No, we do not substitute the Free reel of tennis string with any other string.
- I would like to purchase the EAG-350 and the Eagnas Poly Nova Titanium 16 tennis string (this is for $19.95 right?). Am I limited to get only one reel for $19.95? or can I purchase multiple amounts for $19.95 each?
You could purchase the strings as many as you like. But this is only one time deal.
- I would like to purchase the Hawk 26e and the TTU-65 Pro Six Thermo Bag, Silver and Black color. But the sales clerk informs me that the TTU-65 Pro Six Thermo Bag (Silver and Black color) is out of stock. You have the TTU-158 (Orange and Black) and TTU-160 (Red and Black) in stock. But I really like the TTU-65. Can I still purchase it later on for $19.95?
No, we do not take the rain check. But later on you could purchase it with the member price $24.95. It is still an excellent price.
- I want to purchase the Flex 940. But I do not need the free string ($75.00). Could you deduct $75.00 from the machine price?
No, you can not reduce the machine price by $75.00
- My son wants to purchase the Flex 920. The machine comes with the Perfect Spin (top spin) string. My son does not use this type of string. Can you substitute this string with the other type string instead?
No, we do not substitute this string with any other string. If we give you the bad string, you are going to throw it away anyway. Therefore, we will not provide the bad string to you. The Perfect Spin string is an excellent string. You son shall try and test this string. He will like this string.
- If I don't need any free string, could I get any discount from my purchase?
No, you will not get any discount.
- I am interested in flex 940 stringer machine. I see once purchasing the machine, there is reel of string comes with the machine, which is $75. So... is that ok that I get free shipping istead of getting $75 string reel?
No, you will not get free shipping.
- I like the Flex 940. On my initial order, how long do I have to take advantage of your plus accessories deals, such a strings, ball tubes, etc?
It is one-time deal. You will only have 1 day to get these special prices.
- Why is it so hard for your to send us badminton string for free instead of tennis string? We are the badminton club. The tennis string will be thrown away anyway.
We only handle the standard package. This way the shipping department will not make a mistake.
If you would like to use the special order, we will honor your special order. But there is a special order charge $45.00 per order. For special order, we will assign a worker to make sure that the merchandise will be checked and shipped per your order list.
- I am planning to buy one of Your stringing machines, and have been informed that when doing so, I get to be a member with discounts on strings etc. I was wondering: If I order strings at the same time as ordering a machine, will member's discount apply to the strings?
You will get the "with the machine purchase" special prices. These special prices are much better than the member prices.
